WCWCW I 6430 Rockledge Dr, Suite #400 Bethesda, MD 20817 I (301) 881-9464 I Access Patient Portal
We are open Monday through Thursday from 8:00 a.m. to 7:00 p.m. and Friday from 8:00 a.m. to 5:00 p.m. In emergencies, providers are also available after hours*.
*Please see Emergencies for more information.
If you need immediate help outside of office hours, please call 911 and go directly to the closest emergency room.
You can also contact the Crisis Center at (240) 777-4000, 1301 Piccard Dr, Rockville, MD 20850
During office hours, please call our main line at (301) 881-9464 or text us at 301-450-5335.
All appointments must be canceled or rescheduled within 48 hours (2 business days) prior to the appointment to avoid incurring the session fee.
If the federal government is closed or delayed, our office will typically also be closed or delayed. Patients who have appointments scheduled will be notified directly of our plans and details will be posted on our website. If the office is closed, all scheduled appointments for that day will be canceled, without a late cancellation fee, and rescheduled.
Our office will be closed on the following holidays: New Year’s Day, MLK Day, Presidents Day, Memorial Day, Independence Day, June 19, Labor Day, Thanksgiving Day & Black Friday, December 24th and December 25th.
We are accustomed to meeting the needs of patients who are concerned about privacy. Most patients who are concerned about privacy request telehealth sessions but we also have a private entrance and exit, avoiding the need to pass through the waiting room entirely. When necessary, home visits may be arranged.
The confidentiality of our patient’s medical and psychiatric histories and records is of the utmost importance to us. Our staff and providers are HIPAA-compliant, and our software is encrypted. We do not engage in partnerships with insurance companies or Medicare; therefore we will not disclose any personal or medical information to anyone without your written consent. Our policy is to obtain our patients’ written consent before we release your health record even if an outside consent has been sent.
Please note: prior authorizations for medications often require our staff to communicate with your insurance company or pharmacy for approval. In this situation, we will accept the authorization you’ve signed with your insurance company.
We are out-of-network providers. Therefore, we do not accept direct payments from insurance companies, and you will be required to pay in full for services rendered. To receive a reimbursement from your insurance company, file your claim and accept your carrier’s reimbursement directly. Your superbill will be automatically emailed to you on the 3rd day of each month, or you can contact our office for a copy.
If you are having difficulty with this process, your employer or benefits manager may be able to assist you.
We apologize, but we are not legally allowed to care for patients on Medicare or Medicaid.
Because your physician may be out of the office and away from her records, prescription refill processing requires a 4-business-day turnaround time. Refill requests on Fridays will not be filled until the following week so please let us know when you have a week left on your medications.
The Best way to contact our office is to call directly at 301-881-9464 or text us at 301-450-5335.
Before scheduling your appointment with our providers, please check with your insurance for out-of-network benefits.
Your insurance company will provide reimbursement information based on these procedure codes.
90792 – psychiatric diagnostic evaluation with medical services
90791 – psychiatric diagnostic evaluation without medical services
99214 + 90833 Follow-up sessions for medication management up to 20 min
90834 – psychotherapy session lasting 45 minutes
90837 – psychotherapy session lasting +53 minutes
When submitting your claim, please ensure you have all this information listed. Your superbill will have your address, name and DOB, WCWCW address, provider credentials, NPI or State License number (SLN)
FEIN – Tax ID 20-20443326
WCWCW NPI 1659555084
Procedure 5 digit code for example 90792, 90834, 99214
Diagnose code – starts with the letter F. Fxx.xx
At WCWCW, our team of medical experts specializes in the diagnosis and treatment of a wide range of psychiatric conditions, using a holistic approach that supports the whole person. We offer personalized care through a variety of therapeutic modalities, including group therapy, family therapy, and support groups, to address the diverse needs of our patients. In-person care is available in Bethesda, MD, with telehealth appointments offered throughout Maryland, Virginia, and Washington, DC.
